Installing a bp pulse home charger step by step

We’ve summarised what you can expect when applying for your bp pulse home charger below. But, if you want to find out more, you can click here to see some common questions, terminology explanations and examples of the images you may need to provide.

Step One

You can purchase one of our home charge units through our shop.

Step Two

Within 24 hours, bp pulse will send an SMS. You’ll need to provide survey details of your property and upload images of it, along with any supporting documents showing proof of ownership.

Step Three

A member of our team will review your application. This can take up to five working days.

Step Four

We’ll send you an SMS to acknowledge that your application has been received and will be processed.

Step Five

If installation is straightforward, you’ll receive an email with a secure payment link. Please note, if your home charger installation is managed through your car dealership, you won’t receive a payment link.

Step Six

If, as a result of your survey, we need additional images or remedial work is required, a member of our team will call you to discuss the details.

Step Seven

Once payment is received, a member of our team will call you to arrange an installation date.

Step Eight

We’ll send you email confirmation of your installation date and time.

Step Nine

A few days before your installation, bp pulse will send a reminder by email.

Step Ten

Installation day!