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September 23rd, 2020

I’ve lost my access card. What should I do?

If your access card is lost or stolen, you can request a new one in the app or you can call our customer care team. This will disable your existing access card and we’ll send a new one to your registered address. A replacement fee of £10 will be added to your next invoice. If you need to charge before your new card arrives then you can do so using the app.

Official charging partner with the leading electric vehicle manufacturers