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September 23rd, 2020

How do I cancel my subscription?

The easiest way to cancel your subscription is by cancelling your direct debit with your bank directly. If you were a subscription member before 3rd December, you may also be able to login to the website to cancel your subscription. Your access card will stop working immediately and any existing credit will no longer be available.

When you log back into your account on the app, your account will be updated to show you as a free member. For security reasons, we cannot cancel your subscription over the phone or by email.

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