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Uncategorized FAQ

  • Why is my bp pulse home charger not communicating?

    The bp pulse home charger communicates via mobile signal. This complies with all the government regulations regarding smart chargers.

    Sometimes, mobile signal may drop or move in your area and the unit may not receive a strong enough connection in order to communicate. If there is no mobile signal at the property, the Smart functions will not be able to work, but it will still be able to function as a normal home charging unit.

  • How can I get the £350 OZEV grant?

    bp pulse is an approved supplier under the government’s EVHS (Electric Vehicle Homecharge Scheme) from the Office for Zero Emissions Vehicles (OZEV). We handle the application for you and collect the subsidy from the government on your behalf.

  • View our Homecharge installation guide

    Breckland, Linford Wood, Milton Keynes, MK14 6GY

    United Kingdom


    020 3608 0002

    Mon – Fri, 9:00-17:30


    heretohelp@bp.com

    Official charging partner with the leading electric vehicle manufacturers